Payment Policy

At VIGORBIRD, we are committed to providing a smooth and efficient payment experience for our customers. Please read through our payment policy to understand how we handle payments.

1. Accepted Payment Methods

We accept the following payment methods:
Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
PayPal
shop Pay

2. Payment Processing

All applicable taxes, including sales tax, VAT, or other relevant taxes, will be calculated and included in your total amount at checkout, based on your shipping address or location.

3. Taxes

We only replace items if they are defective or damaged under the terms of our warranty policy. If you need to exchange it for the same item, send us an email at support@vigorbird.com and you will receive an RMA number and return instructions.

4. Refunds and Cancellations

If you are not satisfied with your purchase, you may request a refund within 30 of receiving the product/service, subject to ourRefund Policy.
Refunds will be issued to the original payment method within 3 business days] once the return or cancellation is approved.

5. Security

We take the security of your payment information seriously. All transactions are encrypted using SSL encryption to ensure your payment data is secure.

6. Support

If you encounter any issues with your payment or need assistance, please contact our customer support team at support@vigorbird.com, and we’ll be happy to help

Contact Us

Do you have any question?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.